THE APR SUPPLY TECHNICAL SUPPORT GROUP
WHAT IS THE TECHNICAL SUPPORT GROUP?
At APR Supply Co., we pride ourselves in providing the best service for our customers, from before your purchase, through your installation and service. This includes the technical support you may need in servicing the products. Our goal is to provide you with the technical assistance you need to better serve your customers. We have a network of experienced and certified technical service advisers (TSA) who specialized in a variety of fields including HVAC, plumbing, controls, and more. We strongly urge you to reach out and contact anyone of our technical service experts for assistance with your projects.
"Contractors today are eager to resolve issues quickly to help their customers through the resolution of the problem. The APR TSAs are here to assist them in this need."
TSA Group Advisor
APR Supply Co.
Technical Support Resources
Download our Refrigerant Flow Chart and complete when contacting the APR Technical Support team for A/C or Heat Pump troubleshooting assistance. This form can be filled out electronically then printed or emailed to the TSA you are working with.
Technical Support Videos
Frequently Asked Technical Support Questions
Here you can find PDF documents that provide detailed information in relation to some of the most common requests that the TSA Group receives in relation to heating, cooling, plumbing, and controls. Click any of the images below to access the PDF document.
Meet and Contact the Team
The APR Supply Co. TSA Group
APR Supply Co. is proud to provide our customers with technical support. Each one of our technical service advisers is well versed in product knowledge and brings a wide variety of skills and experiences to any technical support situation.
"To successfully distribute technical equipment product, price and people make up the value of a trade partner. Having a quality product at a fair price is expected. Having quality people to assist in application, installation, maintenance and trouble shooting is the exception. APR Supply has invested heavily in factory training quality individuals. Their wide foot print makes them a natural extension of our technical service departments. We are pleased to partner with APR Supply and grateful for their commitment to support the products they distribute."